Saturday, August 13, 2005

Unable to connect to Citrix Server from some Workstations

Root Cause:
When Citrix client try to connect to Citrix Server, Server not able to issue client license. (Its not able to generate Client license key on Client computer HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\Store Registry hive)

Open regedit.exe from client workstation Go to "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\Store" Delete all the keys start with 'LIC' (It will remove existing Terminal Services client license key) Try to login to Citrix Server. Citrix Server will reissue new client license.

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